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david weinberger on on eric norlin on trust :

"Eric Norlin is beginning to think about a taxonomy of trust: 1. You are who you say you are. 2. You do what you say you will do. 3. The combined experience of 1 and 2 builds over time.

As Norlin points out, this applies to one particular type of trust, especially when it comes to transactions and collaboration. But it doesn't fit so well when applied to squishier relationships. Why did I trust that guy named AKMA -- if an AKMA is a guy at all -- after reading his first couple of blog entries? In this case I didn't care much about #1, and #2 doesn't apply. Different type of trust. Not an objection to Eric's taxonomy, just a comment on its scope. And implicitly: what's the relationship of the two types of trust, unless it'st just a trick of language? "
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11/19/2002 10:53:00 PM 0 comments


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