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ex machina

rick klau has written up a great piece detailing his exerience with rolling out a klog pilot at work and it's a mixed bag:

"At the end of our first month, it's not a slam dunk. To be successful long-term, we will need to expand the number of people with access to Radio as an authoring tool. We will need to define our objectives - with more specificity than simply identifying how we can improve communications. But this was a helpful start - and a good first step to better understanding how weblogs might make us smarter."

i've had similar experiences in my more limited attempts to evangelize blogging in a work environment. it's a real eye-opener that will level-set any delusions that blogging will revolutionize knowledge sharing in organizations. it takes alot of persistance and i heartily "second" his recommendations. while rick gives his own co-workers the benefit of the doubt, in many ways, the lessons are no different that those learned in more traditional knowledge management arenas. you can lower the barriers to entry to near-zero and find that most people simply don't want to share for all the usual mundane, institutionalized reasons.

as rick says, you "must have a problem to solve", "reward participation", "define what you're looking for" and "ensure senior participation". and that's just for starters. otherwise it's blank stares and business-as-usual.

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11/12/2002 09:12:00 PM 0 comments


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