snowdeal.org > ex machina: speaking of customer service [ and quality ]

ex machina

speaking of customer service [ and quality ]

so i boxed-up the ibook, which if you'll remember is a lemon disguised as an macintosh and took it to the local office max to be shipped back to apple. i walk up the counter and have the following conversation, which is yet another bit of evidence that i'm not the freakish outlier that apple keeps insisting i am:

me: walks up to counter holding boxed lemon
clerk: got a laptop?
me: yeah.
clerk: what kind?
me: mac. laptop.
clerk: yeah. we see a lot of those. it's incredible. i'm glad i have only peecees, they sure seem like they're less trouble.

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4/28/2003 11:01:00 PM 0 comments

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[ rhetoric ]

“"it is hard to be brave," said piglet, sniffing slightly, "when you're only a Very Small Animal." rabbit, who had begun to write very busily, looked up and said: "it is because you are a very small animal that you will be Useful in the adventure before us."”

the complete tales & poems of winnie the pooh

[ about ]

this site chronicles the continuing adventures of my son, odin, who was unexpectedly born on the fourth of july at 25 weeks gestation, weighing 1 pound 7 ounces.

he's quite a fighter and you can always send him a postcard to the most current address listed here if you're inspired by his adventures. see the postcard project/google maps mashup to see a map of the postcards.

if you're new, you can browse the archives to catch up. and don't forget to watch a few movies that i made while we were in the neonatal intensive care unit. or if you want the abridged version and you can find a copy, you can read about his adventures in the november 2005 issue of parents magazine.

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